Seasonal Updates

Extended Hours

We extended our days and hours at our Raymond Diehl location to support the growing urgent care demand in the Tallahassee market. One of our commitments to our patients is to be "Convenient" and when we...

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frequently asked questions

  • Urgent Care or Emergency Room?

      If you believe your life is at risk then call 911 or go to the Emergency Room; however, urgent care can typically handle all non-life threatening medical issues. The benefits of urgent care over the emergency room typically include lower overall cost, lower co-pays, closer to home, and much shorter wait times.

  • Do I have to fill out paperwork again if I have visited your offices before?

      No and yes. No you don't if you have visited us in the last 3 years at any of our locations. Additionally, we will have your charts and records available via electronic medical records no matter which office you previously visited. Yes you will have to fill out "new patient" paperwork if you have never visited or if it has been three years since your last visit.

  • What will I owe if I visit Patients First?

      It depends. If you have health insurance then you could owe a co-pay, a deductible, or possibly full payment for the visit. We can typically look up what your insurance company requires when you arrive. If you do not have insurance, then we have a cash or self-pay schedule that defines what your charges will be for the visit. An overview of the self-pay schedule is available under the "Billing Info" tab on this website.

  • Do I need or can I make an appointment?

      Urgent care patients are typically seen on a walk-in basis so you can come in anytime when we are open and be seen in a time-efficient manner. For primary care services, we accept scheduled appointments at those locations.

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